Coupons not printing? Need to change your preferences? No problem! We've put together quick, easy-to-understand answers to your most common questions:

How do I enable the "Remember Me" feature?
How do I subscribe/unsubscribe to CouponBug emails and newsletters?
How do I update my profile?
Why won't my coupons print?
Why couldn't I install the coupon print manager?

Other questions about online coupons and the CouponBug Network are answered in our FAQ page. If you have another question not found here you can at .

How do I subscribe or unsubscribe from emails and newsletters?
Managing your subscriptions to our money-saving newsletters and emails is easy. Just click the unsubscribe link at the bottom of any newsletter you received. If you have changed your e-mail address and want to continue getting our mailings, or if you've moved and have a new zip code, simply update your profile with your new information.

1. From the coupon offers page click on the link to "Edit Profile."

2. On your profile page, check the options you wish to subscribe or unsubscribe to. Click "submit" and you're done! Please allow three business days for your request to be processed.

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How do I update my profile?
Did you move? Get a new e-mail address? You can update your personal information, change your password and modify your preferences all in one place! From the coupon offers page, click on the link to "Update Profile."

This page contains your e-mail address, password and mailing address. From here you can also manage your newsletter subscriptions and update information about the people living in your household. Don't forget your pets — we've got savings for them too! Information supplied in your profile will allow us to provide you with special local offers in the future.

Enable Remember Me:
For quick and easy login be sure to select the "Remember Me" feature while editing your profile.

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Why won't my coupons print?
If you're experiencing problems printing our discount coupons there may be a few reasons:

1. You don't have a default printer or your printer isn't ready
You must have a default printer selected for your computer, and it must be a real, paper-based printer, not a virtual fax machine or file printer like PDF writer. Follow the instructions that came with your computer for setting up your printer. Also, make sure your printer is turned on, loaded with paper, has enough toner or ink, and set as your "default printer." If your printer is a multi-function device (print, fax, copy, scan) please make sure the default printer is the print function, not the fax function.

2. Your browser may be incompatible
Coupon printing is supported on systems running Microsoft Windows using the following browsers:

• Internet Explorer 5.0 or higher
• AOL 6.0 or higher*
• FireFox 1.0 or higher
• Netscape 7.0 or higher

Coupon printing is also supported on Macintosh Computers running OSX v.10.3 or higher, with the Safari browser only.

Coupon printing is not supported on Windows Vista, Linux, CompuServe or Web TV systems, or Macs running OS 9 or earlier.

For best performance, we recommend using the latest version of your preferred browser.

3. You did not install the Coupon Printer
In order to print CouponBug coupons you need to download and install the Coupon Printer. It's free, safe and easy to use and does not install any form of spyware or adware or collect any personal information about you. Once it's been downloaded and installed (a process that takes a few seconds) you will be able to print coupons from our site and emails you might receive from us.

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Why couldn't I install the Coupon Printer?
If you are experiencing problems installing the coupon print manager there may be a few reasons:

1. You may not have permission to download programs on your computer or you are using software that blocks the installation
If you are trying to print coupons at work or from a computer at a library, Internet cafe or university, you may not have permission to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files. Contact your network administrator for more information. If you have a home computer, you may find it easier to access our printable coupons there.

You might also be running software that prevents installation on your computer. Please make sure to turn off any anti-virus software or any anti-spyware or adware software. While we have attempted to work with most of the major publishers of such software to ensure that our Coupon Printer is not blocked, there may be programs that block the installation, or put up a warning that you are about to install a program. You should choose to allow the installation.

2. The security settings in your browser are too high
If you receive warnings or errors that an attempt to install and ActiveX control (Internet Explorer) or a plugin was blocked, or are asked for permission to install a program, you may need to change your browser's security settings to allow installation of these types of controls. Also, make sure to click the appropriate buttons in any dialog boxes that appear to allow the installation. Modern browsers make you jump through a few hoops to install plugins, but it's worth it!

3. Your browser is incompatible
Coupon printing is supported on systems running Microsoft Windows using the following browsers: Internet Explorer 5.0 or higher; AOL 6.0 or higher*; FireFox 1.0 or higher; Netscape 7.0 or higher. Coupon printing is also supported on Macintosh Computers running OSX v.10.3 or higher, with the Safari browser only. Coupon printing is not supported on Windows Vista, Linux, CompuServe or Web TV systems, or Macs running OS 9 or earlier.

*Attention AOL 9.0 users — if you experience trouble logging on to CouponBug please click on “Start” and then open Internet Explorer and log on to CouponBug.

For best performance, we recommend using the latest version of your preferred browser.

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